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Service/Fee Schedule

The Network Factor specializes in on-site repair and new installation services. However,
we do accept carry-in and out-of-warranty repairs and upgrades at our office location.

The Following is our Service Fee Schedule.

 
Diagnostics Fee
$75 (fee is waived when estimate for parts/labor is authorized)

Labor Rate for Out of Warranty Hardware Repairs & On Site Installation
$90/hr (flat rate) plus applicable parts, $150/hr if two on-site technicians are working. A travel fee is also assessed at $50/hr if your location is outside of a 40 mile radius of our office location.

Graphics Design, Website Design or modifications.
$90 per hour with a 1 hour minimum charge.

While You Wait Service
$75 plus any applicable labor/parts charges (Your computer will be diagnosed and if the required parts are in stock or if it is a software related issue then we will fix your computer while you wait)

Software Related Repairs
$90 per hour with a 1 hour minimum charge.

Services

AVAILABLE SOFTWARE REPAIR SERVICES
(Multiple service discounts available)

  • Installation of manufacturer restore disk
  • Virus clean-up (Hard drive removal and scan with our equipment
  • Computer Registry Clean-up
  • Anti-virus installation and full scan
  • Spyware Removal
  • Anti-Spyware software installation
  • System Tune-up (removal of hidden start-up items and malicious services such as Adware)
  • Data Recovery/Back-up Services
  • Hard Drive Imaging
  • Complete Installation of operating system and hardware drivers (with manufacturer CD's)
  • Software application installation
  • Advanced Software configuration Services

NETWORK DESIGN & INSTALLATION

  • Shared Internet Access
  • Firewall's
  • Remote Access Solutions
  • Network Printing
  • Messaging Systems
  • Network Connectivity Hardware
  • Wireless Networking solutions for Small Business and Home Networking needs
  • Network Maintenance & Troubleshooting

 

NETWORK TUNE-UP & CLEANUP

  • Security and Service Pack updates for Windows 2000/2003 Servers
  • Virus / Spyware Protection and Clean-up services
  • Data Back-up Solutions and Disaster Recovery services
  • Equipment and System Upgrades (Hard-disks, RAM, Processors, etc.)
  • Win 95/98/NT/XP/2000 Pro Desktops
  • Server Support Services